Holistic Performance Group operates the site holisticperformancegroup.com to provide information about our training and coaching services, and e-commerce. Holistic Performance Group is committed to protecting users' privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.
Types of private information collected
To best serve your needs, we may collect the following types of information when you visit holisticperformancegroup.com.
We may collect the following personal information from our users:
You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to process transactions without payment information and a billing address, or ship goods without your name and mailing address.
Automatically collected information
We automatically collect data on how our users visit holisticperformancegroup.com, such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies.
Policy on collecting sensitive personal information
Holistic Performance Group does not gather any of your sensitive personal information, such as your social security number, driver's license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.
How the information collected is used
We only use your personal information to help you utilize everything Holistic Performance Group has to offer. This includes:
Responding to requests about our training and coaching services
Completing your transactions
Shipping your purchases
Fulfilling customer service requests
Communicating our sales and promotions
Contacting you regarding updates to our company policies
Making all of Holistic Performance Group's services available to you in a convenient manner
Evaluating analytics to see how our customers engage with (website)
Length of time personal information is stored
We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we'll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records.
Who the information is shared with
We may share your information with third parties, but only those affiliates that Holistic Performance Group has fully vetted and created a partnership with.
The only reason we will ever share your information with affiliates is for the following purposes:
Providing excellent customer service
Fulfilling and delivering orders
Measuring marketing and advertising performance
Issuing email and text message communications
We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.
Ability to decline to provide personal information
You can, of course, decline to disclosure your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from Holistic Performance Group and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers.