We get it! Training in "soft" skills might not feel like your highest priority. These days many companies are understaffed, and it may feel like you've barely got time to teach them their jobs. But that's exactly why you need us! Consider this:
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Soft skills training can provide numerous benefits including improved communication, stronger leadership, enhanced problem-solving abilities, improved customer service, and a more positive work culture; essentially making individuals more effective in their roles and in interactions with others.
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That same company that saved a million dollars in retention, also saw one department's productivity increase from consistently 15% below quota, to meeting quota within 6 months, mainly because they fixed one communication problem with tools they learned in our Frontline Leadership course. ​​
The national average for replacing a single worker is $40,000! That includes lost productivity, recruitment, and onboarding.
One company we worked with, boosted retention from 50% to 90% in six months, saving 50 jobs. Even at half the national replacement cost, they saved $1 million by investing in essential interpersonal skills training.
Follow up surveys in one of our large programs how that 82% of participants are still in their jobs six months later.
The average employee turnover rate is 47%. And of course, for some industries the rate is much higher.
The benefits of soft skills are backed by science!
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In today's world, having the technical skills to do the job simply isn't enough.
